Returns & Exchange Center
Something not quite right? We’ve got you.
If your order arrived damaged, if you received the wrong item, or if it’s just not what you expected — fill out the form below.
Photo is only required if you received a damaged item or the wrong product. One pic is great, two if you’re feeling generous. Then hit Submit and we’ll take it from there.
We’ll be in touch within 2–3 business days to get things sorted out for you.
Got questions? No worries — just refer to our FAQs down below if you need a hand.
Returns & Exchange Form
FAQs
-
You can initiate a hassle-free return or exchange within 7 days of the delivery date. However, please be aware that returns or exchanges are not accepted for items on sale.
-
Yes, we offer refunds for returned items back to the original payment method. Once the returned items are checked and verified, you will get a refund.
-
To initiate your exchange or return, please fill and submit the return & exchange form. After initiation, pack the product in its original packaging with tags and seal it securely. Hand the packet to our courier, and once it reaches our warehouse, it will be verified. Following successful verification, we will ship the exchange product or initiate your refund.
-
Once the returned items are checked and verified, you will get a refund within 7 working days.
-
We offer a free exchange/return if the item is faulty, damaged, or if the size doesn’t match our size chart. For all other exchanges or returns, a flat fee of ₹100 is charged to cover shipping, repackaging, and handling.
If your original order qualified for free shipping, a flat ₹100 shipping fee will be deducted at the time of return. Please note that shipping charges are non-refundable.We recommend checking our size guide before placing your order to help keep things fair and smooth for everyone.
-
While we maintain strict quality checks at our warehouse, errors can occasionally occur. If you receive a faulty/defective product, please inform us within 7 days of delivery, including images of the item. You can initiate the refund or exchange process through our return & exchange form, and we’ll be glad to arrange a replacement or issue a refund.
-
Oops! That one’s on us. If you received the wrong item, we’ll make it right — fast and free. Huge apologies for the mix-up, and thanks for your patience.